Question 1

What is Shopify Sidekick?

Accepted Answer

Shopify Sidekick is an AIenabled commerce assistant built into the Shopify admin and powered by Shopify Magic. It is connected to your store's data and can answer questions, generate content, run analytics, build automations and apps, and take admin actions for your review using everyday language.

Question 2

Is Shopify Sidekick free?

Accepted Answer

Yes. Sidekick is included with every Shopify plan at no extra cost and has no separate subscription. However, features and usage limits vary by plan, and some capabilities such as custom app generation require the Grow plan or above with hourly and weekly quotas. You still need an active paid Shopify subscription to use it.

Question 3

What can Shopify Sidekick do?

Accepted Answer

Sidekick can run analytics queries and build charts, draft product descriptions, blog posts and marketing copy, generate AI images, create discounts, customer segments and campaigns, build Shopify Flow automations, generate small custom apps, and proactively surface insights via Sidekick Pulse. It presents changes for approval before applying them.

Question 4

How do I access Shopify Sidekick?

Accepted Answer

Open your Shopify admin and click the purple glasses icon in the top bar, use the dedicated Sidekick page, or open it in the Shopify mobile app. You can interact via text, voice, or screen sharing, and even ask questions by voice on Apple Watch. There is no setup or configuration required.

Question 5

Is Shopify Sidekick the same as the 'Sidekick AI' app on the App Store?

Accepted Answer

No. Shopify's native Sidekick is a free assistant built into the admin for merchants. There is a separate thirdparty app called 'Sidekick AI' on the Shopify App Store, made by a different company, that provides customerfacing chat support. They are different products.

Question 6

Is Shopify Sidekick safe to use for store management?

Accepted Answer

Sidekick uses an approvalfirst model, so it presents changes for merchant review before applying them, and it respects staff admin permissions so team members only access data and features they are authorized to use. Merchants should still review its output, since answers on complex tasks can occasionally be imprecise.

Shopify Sidekick

Core features

Overview